Project Information
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Industry: Retail
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Go Live Completion Date: Jan, 2025
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Project Tenure: 1 year
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Ongoing Support No of Users 70
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Location: Doha, Qatar.
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Enabling a Connected, Secure, and Insight-Rich Platform with Dynamics 365
Before partnering with RAMA, the client struggled with untracked processes, loose system security, and a complete lack of structured approval mechanisms. Purchase and sales operations were disconnected, financial processes like PDC and intercompany reconciliation were manual, and communication gaps led to delays and risks.
RAMA implemented a suite of intelligent automations across approvals, security, notifications, financial management, and intercompany processes – transforming the client’s environment into a secure, paperless, and fully traceable system powered by Dynamics 365 Business Central, Power Automate, and Power BI.
Challenges Faced by Client
RAMA Solutions Delivered
Powered by Business Central as the core platform, the client now operates with structured approval flows, secure role-based access, and complete audit trails for every transaction. Power BI dashboards deliver real-time insights into budgets, orders, payments, intercompany positions, and key financial metrics – driving faster, data-backed decisions. Automated WhatsApp and email notifications ensure instant communication, eliminating delays across operational processes.
Key automations such as including PDC processing, loan management, intercompany reconciliation, incentive computation, and maintenance management – replaced manual, error-prone tasks with streamlined digital workflows. With Business Central’s unified data model combined with the analytics strength of Power BI, the organization now functions within a secure, compliant, and fully paperless ecosystem designed for long-term scalability and growth.